TERMS OF SERVICE

1. Acceptance and eligibility

By accessing this website, submitting an inquiry, or purchasing a service, you agree to these Terms of Service. If you act for a business, you confirm that you have authority to act for that business. If you do not agree, do not use the website or submit information. You must be at least 18 years old and legally able to enter an agreement.

2. Website information

Website content is provided for general information and to describe available consulting services. It is not a binding proposal, guarantee, or promise of a particular result. Service descriptions, starting prices, estimated processes, and availability may change. A specific engagement begins only when scope, fees, timing, responsibilities, and acceptance are confirmed in writing.

3. Nature of services

Services may include customer acquisition planning, offer presentation strategy, campaign effectiveness reviews, marketing brief preparation, and related advisory support. Work is limited to marketing analysis, planning, recommendations, and documentation. Services do not include media buying, direct control of advertising accounts or budgets, affiliate network operations, payment processing, financial services, legal advice, accounting advice, regulated professional advice, or a guarantee that a campaign will be accepted by any platform.

4. Client responsibilities

The client must provide accurate, complete, and lawful information; identify material limitations; respond within agreed timeframes; obtain necessary internal approvals; and ensure that client-provided materials may lawfully be used. The client remains responsible for business decisions, campaign execution, factual claims, product compliance, advertising disclosures, platform rules, customer communications, and review by appropriate legal or regulated professionals. Delays or inaccurate inputs may affect timing, usefulness, and cost.

5. Proposals, fees, and payment

Prices shown on the website are starting prices for a typical scope and are not automatic quotes. The final fee depends on complexity, available inputs, number of audiences or offers, volume of campaign material, deadlines, and requested deliverables. A proposal or invoice may require advance payment, staged payment, or payment before delivery. Taxes, third-party costs, travel, data purchases, media spend, printing, and implementation costs are excluded unless expressly included. Late or failed payments may pause work and extend delivery dates.

6. Schedule and cooperation

Any schedule is an estimate unless a written agreement states that a date is firm. Delivery depends on timely access to required information and client feedback. If the client is unresponsive for more than 14 days, the project may be paused and rescheduling may be required. Urgent timelines may require an additional fee and are accepted only in writing.

7. Deliverables and revisions

Deliverables may include written plans, recommendations, review notes, messaging frameworks, brief documents, or meeting summaries. File format and delivery method will be stated in the scope. Revisions are limited to the number and type expressly included. A revision adjusts an agreed deliverable; it does not add a new audience, new campaign, new offer, new research requirement, or substantially changed objective. Additional work requires approval and may be billed separately.

8. Intellectual property

The client retains ownership of materials it provides. Upon full payment, the client receives the rights in final, client-specific deliverables stated in the engagement agreement. Pre-existing methods, templates, general frameworks, processes, know-how, tools, and non-client-specific materials remain the property of their original owner and may be reused. Drafts, unused directions, working notes, and rejected concepts are not transferred unless expressly agreed. The client may not resell a deliverable as a standalone template or training product without written permission.

9. Confidentiality

Non-public business information identified as confidential or reasonably understood to be confidential will be handled with reasonable care and used for the engagement. Confidentiality does not cover information already lawfully known, publicly available without breach, independently developed, lawfully received from another source, or required to be disclosed by law. Sensitive regulated data should not be provided unless a separate written arrangement addresses it.

10. Prohibited use

You may not interfere with website security, introduce malicious code, submit false identities, scrape the website at unreasonable volume, copy substantial website content for resale, use services to facilitate deceptive advertising, violate intellectual property rights, impersonate another business, or request work that is unlawful, discriminatory, fraudulent, or misleading. Requests may be declined where the intended use creates legal, ethical, reputational, or security concerns.

11. No guaranteed marketing outcome

Marketing results depend on factors outside advisory control, including offer quality, pricing, reputation, competition, seasonality, execution, budget, platform changes, creative quality, sales follow-up, customer behavior, and market conditions. No level of traffic, response, revenue, customer acquisition cost, conversion, ranking, platform approval, or return on investment is guaranteed.

12. Limitation of liability

To the maximum extent permitted by law, liability arising from an engagement will not exceed the fees actually paid for the specific service giving rise to the claim. There is no liability for indirect, incidental, special, exemplary, or consequential damages; lost profit, revenue, data, opportunity, goodwill, or anticipated savings; platform suspension; advertising rejection; or decisions made without independent review. Some jurisdictions do not permit certain limitations, so those limitations apply only to the extent lawful.

13. Suspension and termination

Work may be suspended or terminated for nonpayment, abusive conduct, repeated delay, unlawful requests, misrepresentation, security concerns, or material breach. The client may cancel subject to the Refund & Cancellation Policy and any signed engagement terms. Upon termination, amounts earned, committed costs, and completed work remain payable. Provisions intended to survive—including payment, intellectual property, confidentiality, disclaimers, and liability limits—continue after termination.

14. Governing law and disputes

These terms are governed by the laws of the State of Colorado, without regard to conflict-of-law principles. Before filing a formal claim, the parties will attempt in good faith to resolve the dispute through written notice and reasonable discussion. Unless prohibited by law or changed by a signed agreement, exclusive venue lies in courts with jurisdiction in Colorado.

15. General terms

If one provision is unenforceable, the remaining provisions continue in effect. Failure to enforce a provision is not a waiver. You may not assign an engagement without written consent. These terms, an accepted proposal, and any signed service agreement form the complete agreement for their subject matter; the signed agreement controls if there is a direct conflict.